FREQUENTLY ASKED QUESTIONS

Review common questions regarding ticketing and venue information.

Please visit the Houston Schedule for all game dates, opponents, kickoff times, and broadcasting channel information.

 

The Houston Roughnecks offer all types of ticket options - season ticket memberships, group outings, luxury suites, and single games.  Please visit the Houston Roughnecks Ticket Central for more details on all Roughnecks ticket products. You may also call us at (346) 568-1077 or email tickets@uflroughnecks.com.

 

There are ADA ticket options for all UFL games.  The UFL suggests that if you are in need of ADA accommodations, please order ahead of time if possible. 

ADA-accessible seating is available for purchase online. For additional assistance, please contact the Roughnecks Experience Managers at tickets@uflroughnecks.com or (346) 568-1077.

ADA seats often sell out in advance. The UFL does not guarantee ADA accommodations without an advance purchase.

 

Children under two years old do not need tickets to the game as long as they plan to sit on a parents lap. Any child that has had their 2nd birthday will require a ticket.

 

All UFL tickets are digital. Please check to make sure you have your tickets ready at least 3 days prior to your game.

If you purchased through our website or through our sales team (Season Ticket Holders, Groups, Premium): Sign in to your Roughnecks Account Manager or download the UFL app for easy game day ticket management and information. 

If you purchased your single game tickets through ticketmaster.com, your tickets will be on the ticketmaster app.

If you cannot find your tickets on the Roughnecks Account Manager or the ticketmaster app. Please contact us at (346) 568-1077 or email tickets@uflroughnecks.com.

All UFL tickets are mobile. Your phone will serve as your ticket. Please note screenshots will not get you in. 

Should you not have a smartphone, please visit the ticket office on gameday for ticket resolution.

 

Roughnecks tickets are not refundable.  Please contact the Roughnecks Experience Managers at tickets@uflroughnecks.com or (346) 568-1077.

 

Email all media credential requests to credentials@theufl.com.

 

TDECU Stadium has several parking options available. Please refer to the parking map for pricing and locations; https://uh.edu/tdecu-stadium/plan-your-visit/directions-and-parking. Game day parking opens four (4) hours before kickoff. If you're planning to tailgate, please use the parking areas highlighted in green on the map. Avoid parking in any lots not highlighted on the official UFL parking map.

 

Ford Field gates will open 60 minutes prior to kick-off on game days.

Please review the Roughnecks Gameday Guide.

Season Ticket Members will have first priority to purchase playoff tickets in their same Season Ticket location, followed by the general public.

Please email the Houston Roughnecks Ticket Team at tickets@uflroughnecks.com. If you wish for us to contact you go to https://www.theufl.com/tickets and fill in your information on the bottom of the page. Please note: we will do our best to respond on gamedays, but responses are not guaranteed during gamedays.

Stadium Information

Thinking about going to a Houston Roughnecks game? Just keep in mind requirements may change.