Frequently Asked Questions
Review common questions regarding ticketing and venue information.
Please visit the Memphis Schedule for all game dates, opponents, kickoff times, and broadcasting channel information.
The Memphis Showboats offer all types of ticket options - season ticket memberships, group outings, luxury suites, and single games. Please visit the Memphis Showboats Ticket Central for more details on all Showboats ticket products. You may also call us at (901) 341-7008 or email tickets@uflshowboats.com.
There are ADA ticket options for all UFL games. The UFL suggests that if you are in need of ADA accommodations, please order ahead of time if possible.
ADA-accessible seating is available for purchase online. For additional assistance, please contact the Showboats Experience Managers at tickets@uflshowboats.com or (901) 341-7008.
ADA seats often sell out in advance. The UFL does not guarantee ADA accommodations without an advance purchase.
Children two years old and under do not need tickets to the game as long as they plan to sit on a parents lap.
All UFL tickets are digital. Please check to make sure you have your tickets ready at least 3 days prior to your game.
If you purchased through our website or through our sales team (Season Ticket Holders, Groups, Premium): Sign in to your Showboats Account Manager or download the UFL app for easy game day ticket management and information.
If you purchased your single game tickets through ticketmaster.com, your tickets will be on the ticketmaster app.
If you cannot find your tickets on the Showboats Account Manager or the ticketmaster app. Please contact us at (901) 341-7008 or email tickets@uflshowboats.com.
All UFL tickets are mobile. Your phone will serve as your ticket. Please note screenshots will not get you in.
Should you not have a smartphone, please visit the ticket office on gameday for ticket resolution.
Showboats tickets are not refundable. Please contact the Showboats Experience Managers at tickets@uflshowboats.com or (901) 341-7008.
Email all media credential requests to credentials@theufl.com.
For parking information at Simmons Bank Stadium, please visit: https://www.simmonsbankstadium.com/parking/.
Gates for Memphis Showboats games will open 60 minutes before kickoff.
Please review the Showboats Gameday Guide.
Season Ticket Members will have first priority to purchase playoff tickets in their same Season Ticket location, followed by the general public.
Please email the Memphis Showboats Ticket Team at tickets@uflshowboats.com. If you wish for us to contact you go to https://www.theufl.com/tickets and fill in your information on the bottom of the page. Please note: we will do our best to respond on gamedays, but responses are not guaranteed during gamedays.